About

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Based in New Zealand, Tru Design specializes in the design, manufacture and marketing of high quality marine valves, skin fittings, hose nozzles and associated products.

All our products are made in New Zealand and are made out of the latest high impact resistant composite plastic materials designed to meet the demands of the modern boating industry and conform to rigid ISO Marine Standards.

Established in 1974, we are an ISO 9001 company with over 30 years experience in design tooling and manufacture of injection moulded engineering plastics. We have over 50 staff including designers, engineers, toolmakers and quality assurance specialists. Tru Design is well positioned to take products from design concept through tooling and into moulded production, assembly, testing then product approval and despatch. The nozzle range was produced in 1978 and is used extensively throughout the world in specialist applications such as fire fighting, marine and agriculture where strength, quality and reliability are paramount. The marine range was developed as a result of the growing concern and regulation of untreated sewage being discharged from marine vessels. The multi-port diverting valve (Aquavalve®) was developed along with associated skin fittings and vented loops to allow commercial and recreational craft to comply with the new regulations. The marine range has grown significantly to include the electronic diverting valve (Electronic Aquavalve®) and a comprehensive ball valve range that includes electronic monitoring of the ball valve position.

We have a continuous product development program with new designs being introduced each year.

We thank our customers for their continued support and feedback and we look forward to providing future innovative marine fittings solutions.

Office Address
243 Ti Rakau Drive, East Tamaki, 2013
Auckland, New Zealand
Phone 0064 9 274-5792
Fax 0064 9 274-6722
Mailing Address
P O Box 14-555,Panmure, 1741
Auckland, New Zealand

Warranty

Tru-Design warranty for products manufactured by Tru-Design Plastics Ltd are limited to the terms set out in this policy.

Warranty Coverage

Products manufactured by or for Tru-Design are warranted against material and workmanship for a period from the date of purchase.

If Tru-Design receives a valid claim within the relevant warranty period, Tru-Design will, at its option

  • Repair the product at no charge
  • Exchange the product with a product that is new or has functionality equivalent to the original product or
  • Refund the product’s purchase price

Exclusions and limitations

This warranty only applies to genuine Tru-Design products manufactured by or for Tru-Design Plastics Ltd.

The warranty shall be void if there is any modification, misuse or tampering with the product. This warranty is also void should there be any repair made to any Tru-Design product by anyone other than Tru-Design or its duly appointed agents. Further Tru-Design takes no responsibility for any accident or damage caused by such tampering, modification, misuse or alteration to the product. Should Tru-Design or its duly authorised agent do any work on a product, then a separate written warranty may be given.

To the maximum extent permitted by law both in New Zealand and worldwide this warranty is exclusive to the purchaser of the product and is in lieu of any warranties, representations or conditions in respect of the product, whether expressed or implied and whenever or howsoever arising whether by statute, law, trade, custom. When the product and or parts are supplied for trade use, the Consumer Guarantees Act 1993 shall not apply to the fullest extent permitted by law.

Obtaining Service Under this warranty

For details on who to contact for repairs or replacements, refer to your nearest Tru-Design service agent.

Warranty Periods

These are Tru-Design warranty periods under the Warranty Policy for the products described below

Product Group New Zealand International USA/ Canada
Marine fittings and ball valves 24 months 24 months 24 months
Hose Nozzles 24 months 24 months 24 months
Ag Ball valves 24 months 24 months 24 months